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B2B Sales & Productivity8 min read

Sales Navigator, LinkedIn, CRM, spreadsheets: how to unify a fragmented sales stack

Jakub Bíba

How many tools do you open today to find out what's going on with a single contact? Sales Navigator for searching and filtering. LinkedIn for the communication itself. The CRM for what the rest of the team needs to see. And somewhere on top of that, a spreadsheet with notes. Four windows, one person.

A salesperson's typical LinkedIn stack

ToolWhat it's forWhat's missing
Sales Navigatorsearching and filtering people by ICPconversation history, deal status
LinkedInconnections, messages, contentan overview of where you stand with whom
CRM (e.g. Pipedrive)deals, activities, team overviewthe contact's activity on LinkedIn
Spreadsheetleadlist, quick notesbeing up to date, anything automatic

Each tool does its own part well. The problem lies between them.

What fragmentation costs you

  • Time. Switching, copying, looking things up. Salespeople spend only about a third of their time selling, and the admin around tools makes up a large part of the rest.
  • Signals. The contact published a post today, but you only know about it if you happened to be scrolling.
  • Team overview. A colleague approached the same person a month ago, but it isn't in the CRM.
  • Data for decisions. Without the tools being connected, you don't know which outreach led to a deal.

What a sensible stack should look like

  1. One place for prospecting. Searching, monitoring signals and first contact, all together.
  2. A CRM for what is already a deal. A contact belongs in the CRM once an opportunity arises, not every random lead.
  3. Automatic transfer. No manual retyping. Whatever happens on LinkedIn should carry over.
  4. No shadow spreadsheets. When the team keeps its leadlist in Excel, the tools don't fit the process.

We describe how to get relevant contacts out of Sales Navigator in the article The largest B2B contact database? LinkedIn Sales Navigator.

How Pipelyx handles it

Pipelyx connects what happens between Sales Navigator and the CRM: it imports leads, monitors their activity, helps with outreach and sends a contact with an open opportunity to the CRM. It is deliberately neither a CRM nor a follow-up system. Its job is to open the door and start the conversation.

Frequently Asked Questions (FAQ)

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